About Us

Helping and supporting people in the fairest way possible, at one of the most difficult times imaginable

About Us

Helping and supporting people in the fairest way possible, at one of the most difficult times imaginable

About Us

Helping and supporting people in the fairest way possible, at one of the most difficult times imaginable

Meet the team providing personalised funeral care to our Scarborough community

In the last 15 years I, like many of you, have lost loved family members, close friends and influential people that I looked up to.

 

In many cases the funerals did very little to reflect the life of the person and were all pretty much the same.

As a result of this I dreaded going to any funeral. They were all pretty much the same formula.

When my lovely mother-in-law died, after battling Alzheimers. I was asked to arrange the funeral and was determined to make it reflect her true personality.

The family members all took part in choosing and organizing the event and we gave her a great, highly personalised Send-Off.

After Mu’s funeral I knew I wanted to be involved somehow, someway in the Funeral Profession and went to work and train with a large independent funeral director in Newcastle and I have never looked back.

Helping and supporting people in the fairest way possible, at one of the most difficult times imaginable, is more than just a job to me and much more meaningful than anything else I have done. 
Mark Hancock  – Owner

Vivienne

Vivienne has been part of the wider team since 2018 when she came to me to conduct her Partner’s funeral. Always there to help with callouts, funerals and office appointments, Vivienne is a loyal supporter and guardian of the business and it’s ethos.

Our Ethos

Its just so lovely when someone takes the time to write a review. This review in particular is a reflection of what we strive for with every family

"After a friend highly recommended Mark to me following the loss of their own father, I didn’t hesitate to contact him when my own father passed away.

I have genuinely heard nothing but praise and thanks from anyone who has used this company. Mark truly let me choose exactly what I wanted for my dad’s service, there was no stuffiness or pompous behavior – but equally, there was ultimate respect throughout, with very down to earth honest discussions. He guided me perfectly through one of the most difficult times of my life so far – and stayed in touch throughout the whole thing. Mark – I wish you the very best with your amazing business, it’s one in a million and I thank you from the bottom of my heart.” – A Johnson

We will never tell you what ‘should be done’ but will support you to understand and consider your choices. So that you can decide what is right for you and your loved one.

Helping Families to Help with the Funeral

Some people reflect on a funeral and realise, some time later, that they could have made it far better and much more personal if they had been given some additional help. One thing we therefore like to encourage, where appropriate, is to get families and friends more involved in the funeral of a loved one.

You only get to do a funeral once and we want to make sure its done YOUR way, not somebody else’s way.

However, many families just want something quick and simple as this allows them to move on to the next stage of their lives.

There are no rules. Apart from yours!

Funerals and Costs!

Organising a funeral is not something any of us looks forward to. As a result many people will simply pick the first name that comes to mind and then embark upon an unnecessarily expensive process that may or may not be appropriate for them

Special Send-Offs guarantee that you will be offered the best, most personal service along with very straightforward pricing. We don’t work on commission or have any sales targets.

Many people state they do not want their family spending lots of money on their funeral, however most people do very little to actually ensure they specify the funeral they want at the cost that they want.

A funeral Director should be able to tell you straight away, over the phone, what the cost will be; Don’t be drawn into a situation where you are sold something you don’t need, do not want or maybe not able to afford.

Special Send-Offs will ensure you get the funeral you want with no hidden costs. Your Funeral. Your Way.

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