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36 Newlands Park Drive
Scarborough,
N. Yorks
YO12 6DJ

Tel: 01723 267346 (24 hours)

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Special Send Offs

36 Newlands Park Drive
Scarborough,
N. Yorks
YO12 6DJ

36 Newlands Park Drive
Scarborough,
N. Yorks
YO12 6DJ

Tel: 01723 267346 (24 hours)
Contact Us

Independent Funeral Director in Scarborough, North Yorkshire. Offering families a high quality service and simple honest pricing.

Google Rating

5.0

Special Send-Offs Funerals

Special Send-Offs Funerals

5.0

Una Beaumont

Una Beaumont

07:14 02 Jun 18

My family have called on the services of Special Send Offs on a very difficult time. He was recommended by our friend, one of Mark's previous client. Nothing was too little or too much for him. He truly made, as his strap line says, a difficult time made a little easier and most of all, OUR way. From the moment of the first contact, we felt connected and we knew that our dad was going to be looked after with respect, love and care. His upfront and honest attitude means that we all knew what to expect with no embellishments (although his choice of words are always so comforting) so the decisions were easier to make, we appreciated it a lot. An above and beyond experience which made our dad's send off a celebration of his life, of life itself. Just as he would have wanted it to have. Thank you.read more

Gillian Ward

Gillian Ward

14:25 11 Apr 18

Mark handled all our needs at this sad time with great understanding. He is sensitive and caring. He provided great value combined with an excellent service in every way. We had no worries and were confident in Special Send-offs, professional in every way. He allowed us to have the day the way we wanted and gave great advice and support. Nothing was too much. All efforts were made to ensure great value and at no point did he try to get us to spend money on things we did not need. His prices are right and fair, far better than several others we discussed matters with. We can't compliment Special Send-offs enough. We got through the whole process without added stress and no scary bill at the end. Fantastic. My Dad would be proud!read more

Dale Hepples

Dale Hepples

15:46 04 May 18

A straightforward price plan with no hidden extras. The service and compassion was top drawer and allowed us to give the send off we wanted. Would highly recommend. Thank you for making a difficult time hassle free.read more

Mark Norton

Mark Norton

16:30 12 May 18

Absolutely top notch service, I can not recommend Mark enough. At a very tough time, he was happy to deal with as little or as much of the arrangements as we chose. Nothing was too much trouble. While cost is largely irrelevant during the time of loss, Mark was very quick to ‘read’ us and the type of thing we were looking for, and suggested several ways to help keep the budget sensible - the polar opposite of most of the funeral directors which we looked into at the time.read more

Kym Livingstone

Kym Livingstone

15:56 28 Mar 18

Whilst we were initially a little apprehensive about using an independent Funeral Director, our concerns were very quickly alleviated upon meeting Mark at Special Send Offs. Mark was extremely professional, understanding, respectful, and completely commited to giving my father in law the funeral that we all wished for and that we know he would of been extremely proud of. Even in the face of changes and specific requests, we were dealt with kindness, patience and understanding. Nothing was too much. Without any compromise, the cost (which sadly is often a contributing factor) was also significantly less than other companies. We are hugely appreciative of the support Mark provided us and would not hesitate in recommending Special Send Offs.read more

Brenda Sykes

Brenda Sykes

11:15 18 Jun 18

We had a particularly difficult funeral to arrange for my son.Special Send Offs with Mark was exactly that. We cannot thank you enough Mark everything was perfect for us and no request was put aside. We would highly recommend Mark and his services whether traditional or like us just that little bit different. Brenda & Michael.read more

Alison Johnson

Alison Johnson

16:32 13 Jul 18

After a friend highly recommended Mark to me following the loss of their own father, I didn’t hesitate to contact him when my own father passed away. I have genuinely heard nothing but praise and thanks from anyone who has used this company. Mark truly let me choose exactly what I wanted for my dad’s service, there was no stuffiness or pompous behavior - but equally, there was ultimate respect throughout, with very down to earth honest discussions (he even asked what I would like him to wear on the day). He guided me perfectly through one of the most difficult times of my life so far - and stayed in touch throughout the whole thing. Mark - I wish you the very best with your amazing business, it’s one in a million and I thank you from the bottom of my heart. Alison Johnsonread more

Barbara Carter

Barbara Carter

20:54 25 Jul 18

Mark is a caring and compassionate guy and his attention to detail at this stressful time is invaluable. He will gently guide you through the process needed to choose whatever is best for you and your family. Simple or special, unusual or traditional, it’s your choice. He organised my Mum a lovely Send Off. Thank you Mark. Barbara Carterread more

Vivienne Weir

Vivienne Weir

00:16 02 Aug 18

I highly recommend ‘Special Send Offs’ to anyone who loses a loved one. Upon first entering my home Mark brought calmness, peace & hope to that saddest of days. He allowed me to play a part with great sensitivity in those final preparations of my partner leaving my home, this was both a privilege & helped me greatly during those first hours of grieving. Mark engaged with myself & the family members who wished to pay their last respects allowing us to do this several times, as & when we felt our need to do so, each time showing genuine respect, courtesy & kindness to each person. Mark gave his time willingly during all the planning & preparations taking extra time to listen so carefully to each & every detail, making helpful suggestions regarding anything I was unsure of & yet allowing me to make all the final decisions. Nothing was too much bother even when I made alterations. On the day of the funeral Mark was patient, kind & supportive, guiding us gently through the morning assisting me in making the most beautiful of send offs for my dearest partner. Everything was exactly as I had hoped & wished, so many friends & relatives commented it was the most lovely funeral they had ever attended. The following day Mark collected the ashes & delivered them personally to my home again with true compassion & caring. There are not enough words to express my deepest gratitude to Mark for all his kindness in helping me to provide my partner with a truly ‘Special Send off’ Thank you Vivienneread more

Ben Callender

Ben Callender

19:42 20 Nov 18

We cannot thank Mark enough for the excellent time and care he took with the funeral arrangements we needed to make. He was kind and considerate of the difficult situation, advising us objectively when needed, putting us in touch with both a florist and celebrant who were equally as professional and considerate. This resulted in an incredibly personal and fitting funeral for our much loved grandma which was hopefully exactly as she wanted.read more

Ann Vipond

Ann Vipond

16:25 08 Mar 19

From the moment we contacted Mark at Special Send Offs, we felt we were in safe hands. Nothing was too much trouble nor was any request we had too difficult to handle. While Mark is very professional he has the rare gift of being a real people's person too, He guides you through the process with ease, but in no way makes you feel as though it is just another job to him. Mark really loves what he does,you can tell he really cares about the families that he is working with and he has the utmost care and respect for the deceased. As a family were kept fully informed and updated with all of the information you need to know, and you are helped to whatever level you require. Mark is never out of his depth in any situation and all the stress was taken out of what was a very difficult time. If you are looking for that caring personal touch, that you thought no longer existed you will find it with Mark and Special Send Offs. I would happily recommend Mark to anyone as he is superb at what he does.read more

Alex Le Bek

Alex Le Bek

13:05 11 Mar 19

Special Send Offs is just that. Our Mum had chosen to have a green burial with her favorite music tracks, a few poems, wellington boots, dog walking clothes, no flowers and, after talking it through with Mark, Special Send Offs. From the moment our Mum passed away, Mark supported us with an understated professionalism and calm precision, fitting in quietly around us. Mark could not have been more reassuring in his careful instruction so we could confidently carry the wicker coffin into the meadow and lower it into the grave ourselves. We played the music tracks via a blue tooth speaker on the coffin and were free to share our thoughts at the grave without formality or feeling rushed. Mark also put us in touch with an amazing florist who foraged a natural arrangement from the surrounding woods(my Mum had requested no flower was to be cut) and who showed me how to tie fresh herbs for each person's final tribute. There are so many moments where Mark supported me personally, during the final planning, making it possible for us to stand true to the kind of person my Mum was and her final wishes. I can’t thank and recommend Special Send Offs enough. The memories of the funeral are forever, and it makes me smile now to feel that in a way - my Mum did have the last word.read more

Tonia Hornby

Tonia Hornby

08:59 19 Mar 19

My husband, Adrian, met Mark last year and following that meeting, was more than happy to leave his funeral arrangements in his capable hands. His wish that his funeral be handled with care and sensitivity and with as little distress to me as possible, was more than met. Mark is a very kind and caring person. His patience, understanding and attention to detail, coupled with his gentle guidance throughout, made the whole experience, whilst very difficult, much easier to cope with. It was a great comfort to me to know that Adrian was being looked after with continued kindness and respect. I would definitely recommend Mark, and his team at Special Send-Offs.read more

Sheena Morton

Sheena Morton

15:04 28 May 19

I can't praise Special Send-Offs Funerals enough. I had previously met and discussed my mums funeral with another well known local company, but I felt that they were putting myself and my (ill) mum under a lot of pressure to do her funeral 'their way', we were told what we should do and how we should move forward with mums funeral arrangements (despite the fact that mum and I had already decided what she wanted for her funeral), almost none of what mum wanted was taken into account and then at the end, for a very VERY simple cremation, we were handed a quote of £4.5k....Enter a recommendation for Special Send-Offs, I popped in to meet Mark and have a quick chat, he was very welcoming and from the minute we sat down, I knew that he would 'listen and act' upon our wishes and requests, he was respectful and unlike the other company, he was not patronising or condescending (the main reason I ditched the other company). Just over a week later, my gorgeous mum died, I informed Mark and he took on the arrangements with such professionalism, respect and consideration for myself and family/friends (keeping me informed throughout), that I knew I had made the right decision. Marks involvement in the funeral was nothing short of perfect and he made, (what was) the hardest of times, so very much easier to deal with. We will always be grateful to Mark and his team for easing our pain and burden. I would recommend Special Send-Offs to anyone and everyone without hesitation.read more

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